# Alerts & weekly digest

> **Title:** Alerts & weekly digest — Rival Ads Docs
> **Description:** Understand instant new-ad alerts, the weekly digest, unread badges and recipient access rules.
> **Canonical URL:** https://www.rivalads.io/docs/alerts
> **Note:** This is the markdown twin of https://www.rivalads.io/docs/alerts. Append `.md` to any Rival Ads page URL to get markdown.

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Rival Ads uses two workspace email types for competitive updates. Owners and admins review them on **Alerts**.

## Instant new-ad alerts

**Instant new-ad alerts** are sent when a source check discovers ads that were not present before. The message includes the new creative and goes to everyone who can access that monitor.

Important behavior:

- The first check for a new monitor never alerts because it establishes the starting set.
- Alerts can be enabled or disabled separately for each monitor under **Instant alerts per monitor**.
- The same setting is available when you **Edit** a monitor.
- A member without access to the monitor does not receive its alert.

## Weekly digest

The **Weekly digest** is sent every Monday at 07:00 UTC. It summarizes Started, Stopped and Continued counts and the latest strategy information for monitors the recipient can see.

The digest is always on. There is no per-user digest switch. A recipient’s project and monitor access determines which competitors are included.

Each recipient’s personal **Language** controls their alert and digest wording. A recipient using **Workspace default** follows the current workspace **Language**, so one send can reach teammates using different supported languages. See [Languages & translated content](/docs/languages).

## Unread indicators in the product

When new ads have not been reviewed:

- The monitor can rise in the list with a “new” count.
- Individual ads display **New**.
- Visiting the monitor advances your own read position; it does not mark the ads as read for teammates.

## Agency scenario

When a monitor’s instant alerts are enabled, an agency admin can receive its alert. A client Member with **Whole project** access to Client A receives only Client A alerts and digest entries. Another client’s new ads do not appear in that member’s dashboard, Library or email.

## If an expected email does not arrive

1. Confirm the user has accepted the workspace invitation.
2. Confirm they can open the monitor.
3. Open **Alerts** and confirm instant alerts are enabled for that monitor.
4. Remember that a first sync does not alert.
5. Check spam and email filtering.

For access changes, see [Manage client access](/docs/manage-access). For source problems, see [Troubleshoot a sync](/docs/troubleshooting).