Privacy Policy

Last updated: 14 October 2026

This policy explains what personal data Rival Ads ("we", "us") collects, why, and the choices you have.

Rival Ads is a trading name of Edington Ltd, a company registered in England and Wales under company number 15548727, with its registered office at 7 Hardwicke Road, Reigate, England, RH2 9HJ. Edington Ltd is the controller of the personal data this policy describes.

1. Data we collect about you

CategoryExamplesPurpose
AccountName, email, hashed passwordAuthentication, communication
WorkspaceWorkspace name, team membership, roles, brandingProviding the product
BillingPlan, subscription status (card details stay with the payment processor)Payments and plan limits
UsagePages visited, product eventsImproving the product
SupportContact-form messages, live-chat conversationsHelping you

2. Competitor ad data

The ads we track come from the public ad libraries of Meta, Google, TikTok and LinkedIn — information those platforms publish as a transparency measure. It concerns advertisers (companies), not private individuals, and we store it to provide historical tracking and analysis to our customers.

3. Processors we rely on

  • Stripe — payments (we never see your card number)
  • Amazon Web Services — hosting (EC2), media storage (S3) and transactional/digest email delivery (SES)
  • Anthropic / Vercel AI Gateway — AI analysis of tracked ads
  • Google Analytics 4 — anonymous product analytics
  • Sonny — live chat

Connections you authorize

When you connect an external client such as ChatGPT or Codex through our API or MCP server, that client can receive workspace and project names, tracked ads and their source links, available analyses, saved-ad notes and note-author names, report links and sync status as needed for the tools you use. OAuth sign-in can also share your account name, email and email-verification status when those scopes are requested. Write access allows the client to make supported changes on your behalf. Only connect clients you trust; their own privacy policies govern data they receive. Passwords, API-key secrets and report passwords are not returned in tool results.

4. Legal bases

We process account and billing data to perform our contract with you; analytics and product-improvement data based on legitimate interest (or consent where required); and marketing communications only with your consent.

5. Retention

  • Account and workspace data: while your account is active, plus 90 days.
  • Billing records: as long as tax law requires.
  • Contact messages: up to 24 months.

6. Your rights

Depending on where you live (including under GDPR and CCPA) you may have rights to access, correct, export, delete or restrict processing of your personal data. Email support@rivalads.io and we'll respond within 30 days.

7. Security

Passwords are hashed, transport is TLS-encrypted end to end, database access is restricted, and workspace data is isolated per tenant. No method of storage is 100% secure, but we treat your competitive research as the sensitive material it is.

8. Cookies

We use a session cookie to keep you signed in and analytics cookies to understand product usage. We don't run third-party advertising trackers.

9. Changes

We'll announce material changes to this policy by email or in-app before they take effect.

10. Contact

Privacy questions: support@rivalads.io.